GUEST QUESTIONS
A few useful answers.
Find straightforward hotel information, then contact the team if you need something more specific.
Search the guest questions below. Select a question to read its answer.
What time is check-in and check-out?
Check-in is at 4:00 PM and check-out is at noon. Call the front desk to discuss an earlier arrival; early check-in is not guaranteed.
Ask about arrivalHow do I book a room?
Use Check availability to continue to Dynasty Suites Redlands’ Direct Book reservation provider, or call (909) 793-6648. Your booking is confirmed only when the provider or hotel confirms it.
Check rooms and ratesIs parking available?
Parking is free for registered paid hotel guests, but spaces are limited and not guaranteed. Normally one vehicle is allowed per room; a second vehicle requires front desk approval and available space. Large vehicles and trailers are not permitted.
Parking questions and directionsCan I request an accessible room?
The hotel lists accessible room categories. Visit dynastysuites.com/accommodations.php for property accessibility information and contact the hotel about the specific room features you need before booking.
View official accessible-room informationDoes every room have a private hot tub?
No. A private hot tub is a feature of select accommodations. Choose the matching room category and confirm its features in the reservation system.
Explore the Suite with Hot TubHow can I change or cancel a reservation?
For a direct reservation, call the hotel. For a reservation made through another booking service, contact that service. Cancellation terms depend on your rate and room category.
Contact the hotel about a reservationNeed a different answer? Call (909) 793-6648.