About this notice
Dynasty Suites Redlands operates RedlandsHotels.com. This notice covers this website and Hotel Helper. Hotel guest records, hotel services and hotel policies are handled separately through the official hotel website; reservation-provider policies apply when you book. Contact info@dynastysuites.com, (909) 793-6648, or 1235 W Colton Ave, Redlands, CA 92374 about this website.
What this website processes
Basic server requests may include an IP address, requested page, time, and browser information. Your browser stores your privacy choices for up to 180 days. Booking search dates are processed to prepare your onward link. We do not take payment-card details or complete reservations on this website.
Administrator accounts
For authorized website staff, we store account names, sign-in email addresses, access levels, password hashes, and invitation records in private website storage. These are used to manage website access. Invitations are shared manually; this website does not send invitation emails.
When you contact or book
This website does not collect guest inquiries through a contact form. Email and telephone links open your own service to contact the hotel; hotel correspondence is handled separately. Direct Book links take you to the reservation provider, whose privacy notice and terms apply there.
Optional measurement
No Google Analytics, Google Ads, Google Tag Manager, Microsoft Clarity, session replay, or embedded Maps scripts are active in this preview. Fonts and images are hosted with the website. Optional tools will require updated disclosures and consent controls before activation. A Google Maps directions link contacts Google only when you follow it.
Your Hotel Helper conversation
Hotel Helper matches typed questions to published answers on your device, without an AI provider. Chat history stays in browser session storage for up to two hours. Start over clears that local conversation, but does not delete analytics already recorded. Please omit personal, payment and reservation details.
Optional chatbot analytics
If you allow analytics, questions, answer topics, helpfulness feedback, a random tab identifier and broad device, browser and operating-system categories are sent to this website to improve guest service. No questions are sent to an AI provider. Common emails, numbers and links are redacted before storage; other personal details may remain. Only website owners can view these analytics. Interaction logs exclude raw IP addresses and full browser identifiers. Logs older than 30 calendar days are removed on the next analytics request or administrator analytics visit. Turning analytics off stops future collection; chat continues to work.
Protecting the service
A daily keyed IP hash is used separately to limit analytics abuse. Its counters are replaced each hour on the next analytics request. This is separate from any basic request logs retained by the hosting provider.
Your choices and requests
Use Privacy choices in the footer to change optional preferences. The website respects Global Privacy Control by keeping advertising permission off. Contact the hotel for access, correction, deletion, or other privacy requests. Applicable rights depend on the governing law and circumstances; we do not condition ordinary site access on accepting optional tracking.
How long website information stays
Chatbot analytics uses a 30-calendar-day retention window, with expired daily logs removed on the next analytics request or administrator analytics visit. Local chat history expires after up to two hours; privacy choices expire after 180 days. These periods cover this website and do not set retention periods for hotel guest records, hotel correspondence or reservation-provider records. Administrator account records remain necessary while access is maintained.
Hotel information and policies
For hotel services, guest policies and reservation-related information, visit the official Dynasty Suites Redlands website.
Updated October 7, 2026.